Postal Clerks
Here are some typical tasks postal clerks might perform throughout the day:
* Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
* Cash money orders.
* Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
* Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
* Feed mail into postage canceling devices or hand stamp mail to cancel postage.
* Keep money drawers in order, and record and balance daily transactions.
* Obtain signatures from recipients of registered or special delivery mail.
* Post announcements or government information on public bulletin boards.
* Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
* Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
* Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
* Receive letters and parcels, and place mail into bags.
* Register, certify, and insure letters and parcels.
* Rent post office boxes to customers.
* Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
* Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
* Set postage meters, and calibrate them to ensure correct operation.
* Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
* Transport mail from one work station to another.
* Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
Source: http://www.bls.gov/oco/ocos141.htm and http://online.onetcenter.org/link/summary/43-5051.00
