Today, we are continuing our resume writing series on targeted resumes in the retail industry.
Retail Salespersons
Here are some typical tasks retail salespersons might perform throughout the day:
* Answer questions regarding the store and its merchandise.
* Bag or package purchases, and wrap gifts.
* Clean shelves, counters, and tables.
* Compute sales prices, total purchases and receive and process cash or credit payment.
* Demonstrate use or operation of merchandise.
* Describe merchandise and explain use, operation, and care of merchandise to customers.
* Estimate and quote trade-in allowances.
* Estimate cost of repair or alteration of merchandise.
* Estimate quantity and cost of merchandise required, such as paint or floor covering.
* Exchange merchandise for customers and accept returns.
* Greet customers and ascertain what each customer wants or needs.
* Help customers try on or fit merchandise.
* Inventory stock and requisition new stock.
* Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
* Maintain records related to sales.
* Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
* Place special orders or call other stores to find desired items.
* Prepare merchandise for purchase or rental.
* Prepare sales slips or sales contracts.
* Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
* Rent merchandise to customers.
* Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
* Ticket, arrange and display merchandise to promote sales.
* Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Source: http://www.bls.gov/oco/ocos121.htm and http://online.onetcenter.org/link/summary/41-2031.00
